Feeling rather irked by this. Allowed to upload a track under 1 minute long, went through the time and trouble to promote it on all three main social media, got a notification 6 days later that the track was too short but then above that a big glaring sign that read: “This track was reported as abuse and is temporarily locked. Please contact firstname.lastname@example.org with any relevant documentation to resolve.” This is visible to anyone who clicked the link for my social media.
That’s quite the stigma to place on someone for having a track that was too short. When I went to the profile that posted the “abuse” comment I found that this had been done with a few other people - track too short, followed by an “abuse” flag. The notifications were sent to my inbox within the same minute, by the way, so this is not a copyright issue.
Oh and I tried sending an email to email@example.com and it was returned as address not found. Maybe remove the .ai?
So first off. Lumping people over technical issues with accounts that have copyright issues is needlessly stigmatizing, especially days after it’s been uploaded and promoted everywhere.
Secondly, when that technical problem is the result of an oversight in your upload process - tracks under one minute shouldn’t be accepted in the first place - then that is a problem that you need to resolve immediately.
Thirdly, providing an invalid email address in this notification is shoddy and more than a little ironic.